What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, social security number, Income Tax Documents or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
For your convenience we may store your credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
However, you will still be able to place orders .
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify you via phone call
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Upon the written request of Customer received by JP & A within 72 hours of the date of placing an order for Tax Compliance Software with JP & A shall refund all license fees paid by Customer under the order, less an 18% order processing fee. CUSTOMER UNDERSTANDS AND AGREES THAT JP & A SHALL HAVE INCURRED EXPENSES IN ANTICIPATION OF ITS PERFORMANCE UNDER THIS AGREEMENT AND THAT NO REFUND SHALL BE MADE FOR ANY REASON MORE THAN 72 HOURS AFTER THE DATE OF PLACING AN ORDER WITH JP & A. MOREOVER, THE ORDER STATEMENT ISSUED BY JP & A, ALONG WITH THIS AGREEMENT, IS A BINDING CONTRACT AND COMMITMENT BY CUSTOMER TO PAY THE AMOUNT LISTED IN THE ORDER STATEMENT; CUSTOMER SHALL HAVE 72 HOURS TO CANCEL OR NOTIFY JP & A OF ANY PRICING ERRORS IN THE ORDER STATEMENT. If the software is installed before the 72 hour cancellation period expires, Customer will not qualify for a refund. Electronic filing fees are non-refundable and accrue at the time of the filing.
Customer expressly agrees to not use credit card charge-back as a means of terminating this Agreement. Customer acknowledges that the Tax Compliance Software will be delivered to Customer after the software developer finishes development sometime in Q4 of 2018. Deliveries are f.o.b. point of shipment. Customer agrees that orders of software, products and/or services through JP & A are not contingent on, and Customer has not relied on, the delivery of any future functionality regardless of any communication about future plans. Unavailability of the software prior to January 2019 or alleged claims of future promise shall not be used as grounds to terminate this Agreement. Should Customer attempt to terminate this Agreement through any financial recovery methods offered by a financial institution, JP & A Tax Service reserves the right to charge Customer a $50 fee.